FAQ
Yes we can do but need to be examined first to ensure dry cleaning is possible.
We are able to clean rugs. Depending upon the type of rug, they may require specialist cleaning. It is always advised to double check if there is a care label to see what it says. But feel free to send it to us and we will advise
We are able to clean curtains without the rubberised backing. We can remove the rubberized backing at a cost.
Curtains will need to be examined to determine the best wash process. Please enquire at info@wosh.co.za
Curtains will be weighed and charged accordingly – depending on process required.
Please see our T's & C's.
Yes we do clean Duvets
Most types of Duvets are suitable for cleaning and we can clean them all.
Please check to see if you Duvet has a care label attached as it will be processed accordingly.
No care label... We can usually still clean these, however, we will need to see once it arrives at the laundry.
Gymwear can be soaked in a special solution to diminish odours. This will be at an extra charge. Please specify under special care instructions.
If there are any missing items from your Wash, Tumble Dry and Fold, we are limited in our search due to the fact that the items are not itemised. If you have an itemized service see our Ts and Cs. We wash the items by colour (whites and darks).
If you believe that you have left something on or in your clothing, please let us know as soon as possible, by email or phone with a description of the item!
We will double check and get back to you as soon as possible.
Please note, we cannot take responsibility for any personal items that are given; however, we will do our very best to reunite items to their rightful owners.
We are able to accommodate requests for handwashing items, as this can take additional time in processing and drying, this must be specified in the Special Care Instructions.
We currently offer a service for these types of bespoke items. These garments need to be examined first for pricing.
We recommend separating sheets and towels from smaller garments as the washing processes differ as linen is washed at higher temperatures. If bunched together it will diminish the overall quality of cleaning.
All you need to do is ensure your wash and fold items are separated from dry cleaning.
Children’s clothes are weighed as per normal laundry processes.
We do offer an iron-only service but there is a minimum quantity specified for each service. Garments can be returned folded or on hangers. Please see our individual pricing for this service.
Yes, you can have your own bedding collected, cleaned and delivered at a time convenient to you by placing an order online.
You can check our prices here.
Don’t worry, we’re experts!
If you’re unsure, just make a note on the Special Care Instructions. We will examine the item and process it accordingly.